.support-shell{position:relative;width:min(1360px,calc(100% - 80px));margin:0 auto;padding:76px 0 40px;color:#ece8fa}.support-hero{display:flex;align-items:center;justify-content:space-between;gap:40px;margin-bottom:42px}.support-hero h1{font-size:clamp(36px,4.5vw,64px);line-height:1.1;letter-spacing:-.04em;margin:14px 0}.support-lead{color:#aea8c0;max-width:580px;font-size:18px;line-height:1.7}.support-hero-actions{display:flex;gap:12px;flex-wrap:wrap}.support-shortcuts{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:40px}.support-shortcuts a{display:flex;align-items:center;gap:16px;border:1px solid #ffffff15;border-radius:16px;background:#171222b3;padding:22px;color:inherit;text-decoration:none;transition:280ms}.support-shortcuts a:hover{border-color:#ab84ec;background:#241b35;transform:translateY(-2px)}.support-shortcuts a>span{font-size:12px;color:#bfa0ed}.support-shortcuts strong{font-size:14px;display:block}.support-shortcuts small{display:block;color:#a9a2b9;margin-top:7px;font-size:12px}.support-shortcuts b{margin-left:auto;color:#c6a3fa}.support-panel{background:linear-gradient(150deg,#1c1529eb,#100d1ae8);border:1px solid #ffffff18;border-radius:22px;padding:30px}.support-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:24px}.support-heading h2{font-size:24px;letter-spacing:-.025em;margin:0}.support-count{color:#c8a4ff;font-size:13px;background:#9b5cff18;border:1px solid #9b5cff33;padding:6px 10px;border-radius:20px;margin-left:10px}.support-filters{display:flex;gap:12px;flex-wrap:wrap;margin:24px 0}.support-shell input,.support-shell select,.support-shell textarea,.support-dialog input,.support-dialog select,.support-dialog textarea{font:inherit;box-sizing:border-box;background:#0d0a16;color:#f1edf8;border:1px solid #514263;border-radius:10px;padding:12px 14px;width:100%;min-width:0}.support-filters input{flex:1;min-width:180px}.support-filters select{width:auto;max-width:100%}.support-shell input:focus,.support-shell select:focus,.support-shell textarea:focus,.support-dialog input:focus,.support-dialog textarea:focus{outline:2px solid #be93ff;outline-offset:3px}.support-shell button:focus-visible,.support-shell a:focus-visible,.support-dialog button:focus-visible{outline:2px solid #d3b7ff;outline-offset:4px}.support-ticket-list{display:grid;gap:2px}.support-ticket-row{display:grid;grid-template-columns:minmax(0,1fr) 180px 160px 28px;align-items:center;gap:20px;text-decoration:none;color:inherit;padding:22px 4px;border-bottom:1px solid #ffffff10;transition:background 280ms}.support-ticket-row:hover{background:#ffffff04}.support-ticket-row strong{font-size:16px;display:block;overflow-wrap:anywhere}.support-ticket-row small{display:block;color:#a8a0bb;font-size:12px;margin-top:8px}.support-ticket-row time{font-size:12px;color:#aaa3b9}.support-status{display:inline-block;padding:6px 10px;border:1px solid #bc96f540;border-radius:18px;background:#ac7bea12;color:#d4b6ff;font-size:11px;font-weight:600;letter-spacing:.03em;white-space:nowrap}.support-status[data-status=CLOSED]{color:#a9b5ba;border-color:#8a98a640;background:#8a98a611}.support-status[data-status=WAITING_FOR_USER]{color:#f4cd92;border-color:#f4cd9240}.support-empty{text-align:center;padding:60px 24px;color:#a9a1b9}.support-empty h3{color:#eee8f8;font-size:23px;margin:16px 0 10px}.support-empty p{line-height:1.7}.support-empty .button{margin-top:20px}.support-loading{padding:60px;text-align:center;color:#bfb3d3}.support-error,.support-notice{padding:15px 20px;border:1px solid #eab28450;border-radius:12px;color:#f5d3b7;background:#7b3d2015;margin:16px 0;line-height:1.6}.support-notice{color:#cfb7f4;border-color:#ab83e640;background:#7744aa14}.support-footnote{font-size:12px;color:#aaa2b8;line-height:1.8;margin:24px 8px}.support-steps{display:flex;gap:16px;margin-bottom:32px;flex-wrap:wrap}.support-step{font-size:13px;color:#a89bb8;padding-bottom:12px;border-bottom:2px solid #40304f}.support-step.active{color:#ddc4ff;border-color:#b086eb}.support-form{max-width:850px;margin:0 auto}.support-categories{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.support-category{font:inherit;background:#120d1e;border:1px solid #4c365e;border-radius:14px;color:#ddd2ec;padding:22px 18px;text-align:left;cursor:pointer;min-height:100px;transition:280ms}.support-category span{display:block;font-size:24px;color:#b99ae2;margin-bottom:12px}.support-category.selected,.support-category:hover{background:#332047;border-color:#c096fa}.support-fields{display:grid;grid-template-columns:1fr 1fr;gap:20px}.support-field{display:flex;flex-direction:column;gap:9px;font-size:13px;color:#c9bdd7}.support-field.full{grid-column:1/-1}.support-field small{color:#a99bb8;font-size:12px;line-height:1.6}.support-field textarea{min-height:160px;resize:vertical}.support-form-actions{display:flex;justify-content:space-between;gap:12px;margin-top:30px}.support-upload{border:1px dashed #75538e;background:#160e2299;border-radius:14px;padding:22px;text-align:center;color:#cdb9e0;cursor:pointer;display:block;font-size:13px;line-height:1.7}.support-upload input{margin-top:12px;font-size:12px}.support-file-list{display:flex;gap:10px;flex-wrap:wrap;margin:12px 0}.support-file-chip{background:#23182e;border:1px solid #59406d;border-radius:10px;padding:10px 12px;display:flex;align-items:center;gap:12px;max-width:100%;font-size:12px}.support-file-chip span{overflow-wrap:anywhere}.support-file-chip img{width:44px;height:44px;object-fit:cover;border-radius:6px}.support-icon{font-size:20px;color:#dbc4f2;background:transparent;border:0;cursor:pointer;padding:6px 10px}.support-review{line-height:1.8;overflow-wrap:anywhere}.support-review pre{font:inherit;white-space:pre-wrap;color:#b8abca}.support-detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:24px}.support-detail-title{overflow-wrap:anywhere}.support-back{display:inline-block;color:#c5a5ef;text-decoration:none;font-size:13px;margin-bottom:20px}.support-detail-top{display:flex;align-items:start;justify-content:space-between;gap:20px;margin-bottom:26px}.support-detail-top h2{font-size:28px;letter-spacing:-.025em;margin:10px 0}.support-meta{display:grid;gap:16px;margin:20px 0}.support-meta dt{font-size:11px;color:#aa9ab9;margin:0 0 5px}.support-meta dd{margin:0;font-size:13px;overflow-wrap:anywhere}.support-staff-actions{display:flex;flex-direction:column;gap:10px;margin:22px 0}.support-staff-actions button{font-size:13px}.support-message{display:flex;gap:14px;padding:24px 0;border-bottom:1px solid #ffffff10}.support-avatar{display:grid;place-items:center;flex-shrink:0;width:38px;height:38px;border-radius:12px;background:#342043;color:#dbc0f5;font-size:13px;font-weight:600}.support-message.staff .support-avatar{background:#1f3040;color:#a0d6f4}.support-message.internal{background:#c6a8790b;border-left:2px solid #b09874;padding-left:12px}.support-message-content{min-width:0;flex:1}.support-message-head{display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:13px}.support-message-head small{color:#a392b6;font-size:11px}.support-message-text{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.8;color:#d3c8df}.support-attachment{display:block;background:#1a1424;border:1px solid #4a385c;border-radius:12px;padding:12px;margin-top:10px;color:#c5a8e9;font-size:12px;text-decoration:none;max-width:100%;overflow-wrap:anywhere}.support-attachment img,.support-attachment video{max-width:100%;max-height:260px;display:block;border-radius:8px;margin-bottom:10px}.support-event{padding:12px 0;font-size:12px;color:#b0a0c0;border-bottom:1px dashed #ffffff10}.support-composer{margin-top:24px}.support-composer textarea{min-height:110px;resize:vertical}.support-composer-actions{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin-top:12px}.support-composer label{display:flex;gap:8px;font-size:12px;align-items:center;color:#baa7cb}.support-composer input[type=checkbox]{width:auto}.support-dialog{background:#1a1325;color:#eee4fa;border:1px solid #624379;border-radius:20px;padding:28px;width:min(520px,calc(100% - 40px));box-sizing:border-box}.support-dialog::backdrop{background:#050309ba;backdrop-filter:blur(6px)}.support-dialog-actions{display:flex;justify-content:flex-end;gap:12px;margin-top:22px}.support-dialog label{display:block;margin:18px 0;font-size:13px;line-height:1.8}.support-dialog input[type=checkbox]{width:auto;margin-right:10px}.support-dialog textarea{min-height:110px}.support-pagination{display:flex;align-items:center;justify-content:center;gap:16px;margin-top:24px;font-size:12px;color:#bda7d2}.support-upload-progress{width:100%;accent-color:#a26ee0;margin:12px 0}.support-tabs{display:flex;gap:10px}.support-tab{background:#17101f;color:#bfa8d7;border:1px solid #55406a;border-radius:9px;padding:8px 14px;font:inherit;font-size:12px;cursor:pointer}.support-tab.active{background:#3d2656;border-color:#a578d8}.support-shell [hidden]{display:none!important}.support-shell button:disabled,.support-dialog button:disabled{opacity:.5;cursor:wait}@media(min-width:1700px){.support-shell{padding-top:90px}.support-panel{padding:40px}.support-ticket-row{padding-top:26px;padding-bottom:26px}}@media(max-width:1000px){.support-shell{width:calc(100% - 48px);padding-top:48px}.support-hero{align-items:start;flex-direction:column;gap:20px}.support-shortcuts{grid-template-columns:1fr}.support-shortcuts a{padding:16px 20px}.support-detail-layout{grid-template-columns:minmax(0,1fr)}.support-aside{order:-1}.support-aside .support-meta{grid-template-columns:repeat(3,1fr)}.support-staff-actions{flex-direction:row;flex-wrap:wrap}.support-ticket-row{grid-template-columns:minmax(0,1fr) 155px 20px}.support-ticket-row>time{display:none}}@media(max-width:560px){.support-shell{width:calc(100% - 32px);padding-top:30px}.support-hero h1{font-size:38px}.support-lead{font-size:15px}.support-hero-actions{width:100%}.support-hero-actions .button{flex:1;font-size:12px;padding:13px 12px}.support-panel{padding:20px 16px;border-radius:16px}.support-heading{flex-wrap:wrap}.support-heading h2{font-size:21px}.support-categories{grid-template-columns:1fr 1fr}.support-category{padding:16px 12px;font-size:12px}.support-fields{grid-template-columns:1fr}.support-field.full{grid-column:auto}.support-ticket-row{grid-template-columns:minmax(0,1fr) 20px;gap:12px;padding:20px 0}.support-ticket-row>.support-status{grid-column:1;grid-row:auto;justify-self:start}.support-ticket-row>b{grid-column:2;grid-row:1}.support-detail-top{flex-direction:column}.support-detail-top h2{font-size:24px}.support-aside .support-meta{grid-template-columns:1fr 1fr}.support-composer-actions .button{width:100%}.support-message{gap:10px}.support-avatar{width:30px;height:30px;border-radius:9px}.support-filters select{flex:1}.support-steps{gap:10px}.support-step{font-size:11px}}@media(prefers-reduced-motion:reduce){.support-shell *{transition:none!important;animation:none!important;scroll-behavior:auto!important}}

.support-category strong { display:block; font-size:14px; }
.support-category small { display:block; margin-top:8px; font-size:12px; line-height:1.6; color:#ad9fbd; font-weight:400; }
.support-message-text a { color:#c4a2ec; text-decoration:underline; }
body[data-page="support"] .support-heading h2{font-size:24px}body[data-page="support"] .support-detail-top h2{font-size:28px}@media(max-width:560px){body[data-page="support"] .support-heading h2{font-size:21px}body[data-page="support"] .support-detail-top h2{font-size:24px}}
body.support-detail-mode .support-hero,body.support-detail-mode .support-shortcuts{display:none}@media(max-width:1000px){body.support-detail-mode .support-aside{order:0}}
body.support-form-mode .support-hero,body.support-form-mode .support-shortcuts{display:none}@media(max-width:560px){.support-filters input{flex:1 0 100%;min-width:0}.support-filters select{flex:1 0 100%;width:100%}}

/* Keep the support introduction compact and the primary action beside its content. */
.support-shell{width:min(1240px,calc(100% - 64px));padding-top:48px}
.support-hero{justify-content:flex-start;align-items:flex-start;flex-direction:column;gap:16px;margin-bottom:28px}
.support-hero h1{font-size:clamp(36px,4vw,56px);margin:10px 0}
.support-lead{margin:0;line-height:1.6;max-width:650px}
.support-hero-actions{gap:10px}
.support-shortcuts{margin-bottom:28px}.support-shortcuts a{padding:18px 20px}
.support-panel{padding:28px}.support-heading{margin-bottom:20px}.support-filters{margin:20px 0}
.support-ticket-row{grid-template-columns:minmax(0,1fr) 170px 145px 20px;padding:18px 8px;gap:16px}
.support-ticket-meta{display:flex;gap:8px 12px;flex-wrap:wrap;margin-top:8px;font-size:12px;color:#c1b4d2}
.support-ticket-row small{margin-top:6px;color:#b7abc6;line-height:1.5}
.support-ticket-response{display:flex;gap:8px;flex-wrap:wrap}.support-ticket-response>span:first-child{color:#cfc0df}
.support-status{justify-self:start;max-width:100%;white-space:normal;line-height:1.4}
.support-dialog{max-height:calc(100dvh - 32px);overflow-y:auto}
.support-shell .button,.support-dialog .button{min-height:44px}.support-tab{min-height:40px}
.support-form-actions{flex-wrap:wrap}.support-categories>*{min-width:0;overflow-wrap:anywhere}
@media(min-width:1700px){.support-shell{padding-top:48px}.support-panel{padding:28px}.support-ticket-row{padding-top:18px;padding-bottom:18px}}
@media(max-width:1000px){.support-shell{width:calc(100% - 48px);padding-top:36px}.support-ticket-row{grid-template-columns:minmax(0,1fr) 155px 20px}}
@media(max-width:560px){.support-shell{width:calc(100% - 32px);padding-top:28px}.support-panel{padding:20px 16px}.support-hero{gap:16px}.support-ticket-row{grid-template-columns:minmax(0,1fr) 20px;padding:18px 0}.support-tabs{flex-wrap:wrap}.support-dialog{padding:20px;width:calc(100% - 24px)}.support-dialog-actions{flex-wrap:wrap}.support-dialog-actions .button{flex:1}.support-form-actions .button{flex:1}.support-category strong{font-size:13px}}